Refund Policy


Returns & Refunds Policy – Skiller Shop

At Skiller Shop, we want you to shop with complete confidence. That’s why we now offer a 30-Day Money-Back Guarantee on all eligible purchases.

Delivery Time

  • Standard shipping: Orders are processed within 1-3 business days.

  • Estimated delivery: 7 – 15 business days worldwide, depending on destination and customs clearance.

  • Tracking information will be emailed once your order ships.

30-Day Money-Back Guarantee

You may request a return for a full refund or exchange within 30 days of delivery if your item meets the conditions below.

Eligible reasons include:

  • Wrong item received (e.g., different club, size, or style).

  • Defective or damaged item on arrival.

  • Product not as described.

We’ll cover return shipping costs if we are at fault (e.g., wrong or defective item).
If you simply change your mind, you can still return within 30 days, but return shipping costs are your responsibility.

Conditions for Returns

  • Item must be unworn, unwashed, and in the same condition you received it.

  • All tags, labels, and any original packaging must be included.

  • For customized jerseys (name, number, patches), returns are accepted only if the customization error is ours.

How to Start a Return

  1. Email contact@skillershop.com with your order number, reason for return, and clear photos (if applicable).

  2. We’ll reply within 1-2 business days with return instructions and the correct return address.

  3. Once we receive and inspect the item, we’ll issue a full refund to your original payment method within 5-7 business days.

Important Notes

  • Shipping delays caused by customs, carriers, or force-majeure events are outside our control but do not void your right to return within 30 days of delivery.

  • Refunds are always issued in the original payment currency.

Thank you for shopping with Skiller Shop Jerseys—your trusted source for authentic, second-hand football jerseys worldwide.